LEGAL REFERENCE

Our Terms Shape Your Account

We've built revo99 around transparency. Your account, your payments through DANA, OVO, GoPay and QRIS, and your lobby access all sit on clear rules we've written for Indonesia...

Account SecurityPayment ClarityLobby AccessDispute ResolutionYour Rights
revo99 Our Terms Shape Your Account

Policy Foundation & Jurisdiction

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

HELP CHANNELS

Policy Questions & Support

Email Support Reach our policy team at [email protected] with account...
Live Chat Open the chat widget in your account dashboard...
Account Settings Review your account terms, payment history and dispute...
WHY THIS PLATFORM

Why Our Terms Matter

Indonesia-First Wording

Every clause reflects how Indonesia players actually use revo99. We've removed jargon and written payment flows around DANA, OVO, GoPay and QRIS.

Transparent Dispute Path

If a payout or account issue arises, our terms spell out exactly how we investigate and resolve it. No hidden escalation steps.

Account Ownership

You own your account and your balance. We don't freeze funds without cause or sell your account data to third parties.

Payment Partner Clarity

DANA, OVO, GoPay and QRIS transactions are processed by licensed payment partners. Our terms explain what happens if a payment fails.

Regular Updates

We update these terms when Indonesia regulations shift or when we add new features. You'll see the change date and what changed.

Dispute Resolution Timeline

Account disputes are reviewed within 5 business days. We'll email you the outcome and next steps, no delays or silence.

Consistency Across Our Policies

Privacy Policy
Covers how we collect and protect your data. Complements these terms by explaining data flow, not account rules.
Payment Terms
Details deposit and withdrawal rules for DANA, OVO, GoPay and QRIS. Sits alongside these terms as a payment-specific reference.
Responsible Account Use
Outlines account suspension triggers and appeal processes. Works with these terms to define what account misuse looks like.
Lobby & Game Rules
Explains live casino table rules, slot room mechanics and sportsbook market settlement. Separate from account terms but equally binding.
Dispute & Refund Policy
Focuses on payout disputes and refund eligibility. Complements these terms by detailing the investigation and resolution process.
Account Closure Terms
Covers permanent account deletion, final payout and data retention. Referenced in these terms but detailed in its own policy.
Bonus & Promo Terms
Explains how promotions work, wagering rules and bonus forfeiture. Separate policy but bound by the account terms framework here.
AT A GLANCE

What These Terms Protect

Your Account Balance These terms guarantee your balance is yours. We don't deduct...
Payment Security DANA, OVO, GoPay and QRIS transactions are encrypted end-to-end. Our...
Withdrawal Rights You can withdraw your balance anytime unless a dispute is...
Lobby Access Continuity Your access to live casino tables, slots and sportsbook markets...
Dispute Investigation If a payout or account issue arises, these terms guarantee...
Data Privacy Binding These terms bind us to our privacy policy. Your personal...

Terms & Conditions Questions

Yes. These terms apply to every account opened on revo99.app in supported Indonesia regions. If you're outside a supported region, you won't be able to create an account. Local law always takes precedence.

You can close your account anytime without penalty. If you dispute a specific rule, email [email protected] with your concern. We'll review it within 5 business days and explain our position or offer an alternative.

Yes. These terms cover how we handle your DANA, OVO, GoPay and QRIS deposits and withdrawals. Payment partners process the transaction, but we guarantee the flow and protect your data throughout.

We can update these terms, but we'll email you 30 days before the change takes effect. You can close your account if you disagree. Continued use after 30 days means you accept the new terms.

Contact [email protected] with details. We'll investigate within 5 business days. If we find a violation, we'll correct it and offer compensation if applicable. You can escalate to our dispute team if unsatisfied.

Yes. Account rules, payment security and dispute resolution apply across all three. Game-specific rules (table limits, settlement times) are in the Lobby & Game Rules policy, which these terms reference.

These terms stay in effect as long as your account is active. If you close your account, the terms no longer apply, but we retain records for 7 years for compliance and dispute resolution purposes.